Privacy Policy

Welcome to Project NORA, LLC, a Washington-based limited liability company ("NORA"), which owns and operates the website www.climbnora.com (the "Website") along with all related content, functionalities, and services (collectively referred to as the "Services"). These terms govern how we collect, manage, and disclose your personal information (as defined below) when you access or interact with our Services.

This Privacy Policy ("Policy") establishes the rules for the use, processing, and disclosure of your Personal Information through our Website and Services. NORA is committed to protecting your privacy and complies with all applicable privacy laws, including but not limited to the California Consumer Privacy Act ("CCPA"). Please take a moment to read and understand how we manage your information.

1. Disclosure of Personal Information

We may disclose your Personal Information to third parties for the following reasons:

  • To support the operations of the Services, including working with business partners or service providers

  • For legal compliance or as required by law

  • To protect rights, property, or safety, as necessary

  • In the event of disputes or claims regarding the misuse of Personal Information

Disclosure Parties: Your Personal Information may be shared with authorized personnel, agents, or service providers including, but not limited to, companies like Cinch, Google, and Meta.

2. Cookies

When you use the Website or create an account, we may place a small piece of data known as a "cookie" on your device. This helps improve your experience with the Services. You can disable cookies in your browser settings, though doing so may limit your ability to use certain features of the Services.

3. Security and Storage

We take the security of your Personal Information seriously. It will be stored and protected using industry-standard measures, including physical and digital security systems. However, as no transmission system can be completely secure, we cannot guarantee absolute protection.

Your Personal Information may be stored in cloud systems such as AWS or Google Drive, and further details on their privacy policies can be found on their respective sites.

4. Use of Your Personal Information.

NORA may use your Personal Information for the following purposes:

4.1 Types of Personal Information Collected

We may collect the following types of Personal Information when you use our Services or provide us with information:

  • Contact details (e.g., name, phone number, email address)

  • Payment and billing information (e.g., credit card number, bank details)

  • Demographic data (e.g., age, job title, and location)

  • User activity (e.g., comments, interactions with our platform, device information, IP addresses)

  • Geolocation data

  • Communications exchanged through the Services

  • Data regarding your preferences, such as language or country

4.2 Your Obligations

You agree to provide us with accurate and up-to-date Personal Information. You are responsible for notifying us of any changes or updates to the information you've shared with us.

4.3 Updating Your Personal Information

If you find any of your Personal Information is inaccurate, please contact us to correct or update it as needed.

4.4 Resolve Disputes and Troubleshoot Problems

NORA may use your Personal Information to investigate or resolve any Technology-related disputes or problems;

4.5 Enforcement

NORA may use your Personal Information to enforce this Policy or any other agreement associated with the Technology;

4.6 Customize, Measure, and Improve Technology User Experience

NORA may use your Personal Information for analytical and measuring purposes to understand how the Technology is used, and how to make improvements on the same;

4.7 Communication

NORA uses your Personal Information to interact with you directly concerning the Technology, or NORA’s goods or services; and/or partner goods and services.

4.8 Fulfill Reporting and Legal Requirements

NORA may use your Personal Information, when requested by applicable governmental authorities or otherwise, for reporting obligations and compliance requirements.

5. Third-Party Websites

Our Services may include links to third-party websites or services that are not owned or controlled by NORA. We are not responsible for the content, privacy practices, or security of these third-party sites. Please review their policies before sharing your information.

6. Children's Privacy

NORA is dedicated to safeguarding the privacy of children who access or use our Services. We strongly encourage parents and guardians to educate their children about the importance of responsibly sharing personal information online.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not make our Services available to individuals under the age of 16. Additionally, we do not collect or publish any personal information or content from individuals under 16, nor do we target our Services to children in this age group. If a child under 16 wishes to use our Services, they must first obtain explicit consent from a parent or guardian before doing so.

7. Consent

The Services are not intended for use by individuals located in the European Union (EU) or by EU citizens. If you do not agree to the terms of this Privacy Policy, please refrain from using the Services. If you've already shared Personal Information with us and wish to revoke your consent, please follow the process described in Section 9.1 of this Policy.

8. Use of Your Personal Information

We may use your Personal Information for the following purposes:

  • To provide and enhance the Services, including promoting features and offerings

  • To perform data analysis and improve user experience

  • To ensure the safety and integrity of the platform, preventing fraud and security breaches

  • To resolve any disputes or address technical issues

  • To comply with legal obligations or respond to government requests

  • To communicate with you about our Services, updates, and promotions

9. Policy Changes

We may periodically update this Privacy Policy. Any changes will be posted on the Website, and may also be communicated through email. The updated Policy will take effect immediately upon posting. If you disagree with the changes, you must stop using the Services and notify us as outlined in Section 10.

10. Contact Us

If you have questions regarding this Policy or need to exercise your rights, please contact us:

Attn: Privacy Policy Inquiry Climb NORA 30820 Pacific Hwy S, Federal Way, WA 98003 E-Mail: hello@climbnora.com